How much is Workspace worth to you? That depends on what you do with it. We've got people clearing really good money from event photography. They upload the images, apply a price list, publish the collection, and we do the rest. We're told the best part is getting the confirmation emails on your phone! We've got people who'd rather self-fulfil (use their own lab). That's cool, we like loyal customers too. It's more work for you, and you need a Pro plan, but we don't charge commission and the money goes straight into your account. We've got people selling to places they never could before. Selling To View More >>

I was talking to Pete at the lab who said we’ve had an influx of album design orders recently. Pete's a funny guy and he said that in some orders the client was even sending "the kitchen sink", a bit of Kiwi humour that denotes one who is going a bit over the top. As it happens a lot of new people have been trying the service as a result of a special we ran, and a few have sent us several hundred images to put in an album with maybe 15 pages. They’re obviously expecting us to select the images for the album, so we thought maybe a post on how we work might make it easier for you. A few years To View More >>

Have you ever wanted a Photojunction or Workspace tech sitting on your shoulder as you work? We have introduced a new service which is a little more comfortable for us and most likely a little less painful for you (trust me, I'm not a featherweight). Live chat is a new feature you'll find in Queensberry Workspace (in fact on all our web and blog pages). If you are used to instant messaging such as SMS messenger, this will be a walk in the park for you. Whenever you see a green logo like this one, it means there's someone available at Queensberry to talk to you right now. If it's a different colour, To View More >>

I've talked about Photojunction and Workspace. Now may I introduce you to Queensberry Lab Direct. This downloadable program is for Aussie and Kiwi photographers to order print products (traditional prints, canvases and fine art inkjet) from us. The difference between Lab Direct and the Workspace shopping cart system is that with Lab Direct, you are placing a wholesale order and paying for it yourself, whereas in Workspace it's your client placing the order, and paying the retail price that you set. Lab Direct very simple. All you need to do is to import the images, much the same as you do with To View More >>

I got a few pats on the back for my "check your files" post. Chris Meiklejohn, our lab manager, liked it so much that she wanted a sequel. In fact she wrote one! The funny thing was my team mates had already got me one started on a follow-up, and the things on Chris' list were pretty much the same as ours. So, drum roll… (If you like this, I wrote it. Otherwise, it's Chris!) 8 ways to better print files Would you love to have your albums arrive on your doorstep faster, hassle-free, and beautifully printed? You put a lot of work into them, so they might as well be perfect. We definitely want To View More >>

When duplicating albums in Photojunction, the new album is automatically named with the original name with "_copy1", "_copy2", etc added to the end. This can get quite confusing. If I don't touch the album for a month, I'll have no idea which copy is the right copy. I try to rename as soon as possible. I have a few suggestions that might help with your workflow, and give you an idea of the kind of confusion you can get into. 1. If you're duplicating an album to make client changes, I rename the original album as just that, "Original". 2. If you're duplicating an album to send corrected files, adding To View More >>

My daughter is two, going on three, and fiercely, frustratingly independent. If you're a parent you'll recognize this. She'll spin around and around trying to get both arms up one sleeve of her top. You just have to sit back and wait until she either succeeds, or crashes and burns in a big heap on the ground in tears. If she owned a computer she'd be throwing it out the window, and we all know how she feels. Where I am going with this is, please call us before you feel like doing the same. Someone phoned recently and said, "I've wasted a week trying to make this work". But if the phone call had To View More >>

And no, this is not a scam. For those not in the know, I'm based at the Queenberry lab. They put up with me here as long as I sit quietly in the corner. It's a bit crowded as Philip Laing is sitting in the same corner. Anyway, I'm not allowed to speak so I get to listen to what's going on regarding some of the issues that our printers face. Now correct me if I'm wrong, but the terms and conditions of most album companies are a bit like the signs you used to see in china shops around New Zealand – "if you break it, you buy it". In other words, if you send us a crappy file, don't blame us if we To View More >>

Since you're reading The Junction, you're probably pretty much up with the play on Photojunction, and this post won't apply to you. Here goes anyway. Maybe you can pass it on to a friend who needs it! Believe it or not there are still people out there using Photojunction Retro. If you don't know what Retro is, it's a very cool program that was state of the art five years ago, when it was replaced by Remix. All I can say is let it go. Just like Don Johnson's stubble and no socks policy in Miami Vice, it's had its day. The kindest thing you can do is put it down. Seriously, if you want up to date To View More >>

You’ve heard the saying about fitting square pegs in round holes? It can be very apt when it comes to choosing images for our Photo Front covers, especially the 1/4 Photo Front, as this screen shot from PJ Remix indicates – only a slice from the image will fit on the cover. Although I’ve used Photojunction to illustrate the problem, it solves the problem as well. In Photojunction simply drag the image you want to use on to the cover layout, as in the screen shot. If it won’t fit the space you’ll soon know: you'll need to choose a different cover style or find an image with a suitable To View More >>